Shipping policy

DELIVERY TIMEFRAMES

Estimated delivery timeframes are displayed on each individual product page. Please refer to the delivery information shown within the product description before placing your order, as delivery times vary depending on the product and stock availability.

Where an item is available for pre-order, the estimated delivery period will be clearly stated on the relevant product page.

DELIVERY AREAS

We deliver throughout mainland UK and Scotland.

Free delivery is available across mainland UK.

DELIVERY COMMUNICATION

Once your order is ready for delivery and a delivery route has been scheduled, our delivery team will contact you using the contact details provided with your order to arrange delivery.

Please ensure that the telephone number and contact information provided at checkout are correct so that our team can contact you regarding your delivery.

ACCESS

Before placing your order, please ensure that the furniture you are purchasing will fit through all relevant doorways, hallways, staircases and other access routes at the delivery address.

Customers are responsible for checking product dimensions and ensuring there is suitable access for delivery.

If you are unsure whether an item will fit into your property, please contact us before placing your order and our team will be happy to assist.

ASSEMBLY

Professional assembly is available on selected products and can be added where applicable.

Where assembly is available, this will be displayed as an option when purchasing the relevant product.

DELIVERY QUERIES

If you have any questions regarding delivery times, delivery areas, access or assembly, please contact our customer service team.

Email: info@lushinteriors.co

Telephone: 0800 061 4965

Thank you for choosing Lush Interiors.